Client Support
Work with us to book or ticket shows?
Getting Started
- Getting Started with Opendate Memberships
- Getting Started with Conductor
- Intro to Opendate's Calendar and Booking Tools
- Guide to Using the Opendate Calendar
- Creating and Managing Event Holds and Confirms
- How to Build an Offer in Opendate
- Creating and Updating Offer Templates
- Adding a Venue to Your Account
- Updating Note Templates
- Importing/Syncing Calendars
- Add a New Team Member to Your Opendate Account
- Opendate User Roles & Permissions
- Change Password
- Email Notification Settings
- Add an Artist to the Opendate Artist Database
Calendar Management
Creating and Managing an Event
Finance
Integrations
Marketing
- Email and SMS Liquid Merge Tags
- Email Deliverability and Best Practices Guide
- Save Broadcast Templates as Blueprints
- Email Design Best Practices for Dark Branding
- Events List Widget
- Getting Started with the Marketing Suite
- Adding an Event Level Marketing Pixel
- How to Import Fans into Your Marketing Dashboard
- Creating an SMS Broadcast
- Redirect to Externally Ticketed Events in Broadcasts
- How to Set Up a Twilio Account for SMS Marketing
- Universal Promo Codes
- Utilizing Marketing Campaign Blueprints
- Using Just For You Events in Emails
Offers & Settlement
- Before Adjusted Deductions
- How to Create an Invoice for Rentals or Co-pros
- Manually Adjusting Tickets on Settlement
- Other Income Section On Opendate Offers
- Offers v3 - Available, Comps, and Kills
- Ability to Hide Items on Settlement
- Currency Conversions
- Offers & Settlements - Variable Expenses
- Creating an Offer Without a Date (MAD or TBD)
Organizer App
Reporting
Ticketing
- How does Opendate Distribution work?
- Building Event Tickets 🎟️
- How to Issue Mass Refunds and Cancel an Event
- Edit/Override Your Organizer Fees for a Show
- See Ticket Previews with Ticket Headers
- Add Notes to Checkout
- Opendate Gift Cards
- VIP Lift
- Display a Sponsor on Digital Tickets
- Add-On Ideas for Venues
- Add-On Requires Ticket Purchase - Upgrade Later
- Buy One Get One Free Promotion via Promo Code
- Holds and Kills for Reserved Seating Events
- Custom Email Text
- Accept Donations in the Checkout
- Custom User Agreements in Checkout
- Ticket Printing Instructions
- Setting at the Door Organizer Fee per Event
- Managing Confirmation Email Text for Tickets
- Maximum Tickets Allowed Per Fan
- At The Door Ticket Types
- Absorb Fees
- Refund Flow
- Creating UTM links, Tracking Links, Parent URl
- Promo Codes on Event
- Ticketing Dashboard
- Exploring the Ticketing Widget
- Limit Number of Tickets by Credit Card
- Custom Seating Charts
- Send a Comp Ticket
- Scheduled Ticket Counts
- What Organizer Fees Look Like for the Consumer
- What do Add-ons Look Like to the Customer
- Setting Up a Pre-Sale
- How to Enable All-In Pricing
Venue Websites
- Adding an Externally Ticketed Event to your Opendate Venue Website
- Create an Event Directly in Webflow (Private Event example)
- Hide Canceled Events from Your Website
- Private Preview Link for an Event on Your Website
- How Updates are Sent to Your Website
- Send a Priority Update to Your Website
- Publish Events on a Non-Opendate Website. Linking off, Embeds, hybrids, etc.