Skip to content
English
Contact Fan Support
  • There are no suggestions because the search field is empty.

Ticket Printing Instructions

This guide explains how to set up your router and Boca printer, load ticket stock, and print tickets from both the mobile and desktop apps

Printer Setup

  1. Setting up the Router and Printer
    • Run one of the ethernet cables from the router's WAN/LAN Port 2 to the printer.
    • Run the other ethernet cable from the router's dedicated WAN port to your ethernet port (your wifi box/source of internet).
  2. Preparing the Printer
    • Reset the printer to factory settings to ensure it's ready for use.
    • Plug in the printer and reset it by holding the test button while turning it on.
    • Ensure there are no errors displayed on the printer.
  3. Loading Ticket Stock
    • Insert the ticket stock behind the printer ensuring it's straight and not impeded.
    • Use the test button to print a test ticket to ensure the stock feeds correctly.
  4. Final Steps
    • Ensure the printer is placed securely to avoid interference.
    • Inform OpenDate once the setup is complete for final testing and activation.
    • Reach out to OpenDate for any further assistance or questions.

Ticket Printing


Mobile App Printing

  1. Access the mobile app and navigate to the check-in section.
  2. Click on the desired option and locate the print button to print out a ticket.
  3. Alternatively, through the sell option, go to register, make a transaction, and find the print option next to check-in to print the ticket.
Desktop App Printing
  1. In the desktop app, go to the ticketing dashboard.
  2. Navigate to recent orders and click on the desired order.
  3. Find the print tickets option to print the entire order or select individual tickets to print.