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      Printing Instructions for Tickets

       

      Where to Find the "Print" button
      1. Mobile App Printing
        • Access the mobile app and navigate to the check-in section.
        • Click on the desired option and locate the print button to print out a ticket.
        • Alternatively, through the sell option, go to register, make a transaction, and find the print option next to check-in to print the ticket.
      2. Desktop App Printing
        • In the desktop app, go to the ticketing dashboard.
        • Navigate to recent orders and click on the desired order.
        • Find the print tickets option to print the entire order or select individual tickets to print.

      Printer Instructions

      1. Setting up the Router and Printer
        • Run one of the ethernet cables from the router's WAN/LAN Port 2 to the printer.
        • Run the other ethernet cable from the router's dedicated WAN port to your ethernet port (your wifi box/source of internet).
      2. Preparing the Printer
        • Reset the printer to factory settings to ensure it's ready for use.
        • Plug in the printer and reset it by holding the test button while turning it on.
        • Ensure there are no errors displayed on the printer.
      3. Loading Ticket Stock
        • Insert the ticket stock behind the printer ensuring it's straight and not impeded.
        • Use the test button to print a test ticket to ensure the stock feeds correctly.

        4. Final Steps
            • Ensure the printer is placed securely to avoid interference.
            • Inform OpenDate once the setup is complete for final testing and activation.
            • Reach out to OpenDate for any further assistance or questions.