1. Knowledge Base
  2. Client Support
  3. Creating and Managing an Event

Making a Show Advance

1. Navigate to the Show

  • Go to the Show Details page for the event you're working on.

  • Locate the Actions dropdown in the upper right.


2. Choose Your Advance Method

You have two options:

  1. Print Show Advance

    • Click Actions > Print Show Advance.

    • This generates a preview version of the advance as a printable page.

  2. Send Show Advance

    • Click Actions > Send Show Advance.

    • This sends the advance via email to your desired recipients.

⭐ Pro Tip: Use "Print" to preview and tweak before emailing.


3. Review & Customize Content

  • The advance will automatically pull details from the Show Details page.

  • To exclude certain items:

    • Locate the specific section (e.g., Spotify Pre-sale, Artist Pre-sale).

    • Click the associated Hide button (small "eye" or toggle icon).

What You Can Hide:

  • Presale types

  • Ticket tiers

  • Marketing notes

  • Any custom entries previously added


4. Add Additional Notes or Items

  • Scroll to the additional content or notes section.

  • You can type directly into this area to include:

    • Load-in times

    • Soundcheck schedules

    • Meal buyouts

    • Parking instructions

  • Enter the time fields precisely (HH:MM format). These appear in the generated advance.

🛠️ Editing Tip: Make sure to recheck the formatting. Anything entered here will appear exactly as typed in the final document.


5. Final Preview and Confirmation

  • After hiding fields and adding notes, click Print Show Advance again.

  • Confirm:

    • Correct time entries

    • No unwanted presales or data

    • Clean formatting

  • Once satisfied, go to Send Show Advance to deliver it to relevant contacts (artist teams, tour managers, etc.).