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Add Notes to Checkout

Collect notes in the checkout form. 

 

1. Accessing Order Form Settings 0:00

 

  • Navigate to the Settings section by clicking the icon at the bottom left.

  • Select the Ticketing tab.

  • Scroll down to find the Order Form Settings.

 

2. Enabling Notes Option 0:23

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  • Locate the Notes option in the Order Form Settings.

  • Choose whether to make the notes field required or not required.

  • This feature allows customers to add notes to their orders.

 

3. Saving Changes 0:32

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  • After enabling the notes option, click the Save button to apply the changes.

 

4. Testing the Notes Feature 1:00

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5. Adding Notes to Comp Tickets 1:13

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  • When adding a ticket from the Add Attendees section, you will see the notes field available.

  • Fill in the notes as needed when creating a ticket.

 

6. Reviewing Notes on Orders 1:28

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  • Return to the ticket dashboard.

  • Click on the order you just placed to view the details.

  • Confirm that the note you added is visible in the order details.