Getting Started with the Opendate Organizer App
Download the Opendate Organizer app here: Opendate Organizer App
Requirements:
1) Apple iPad or iPhone compatible with iOS 13 or above.
- iOS 13 or above is required for the device to connect with the Stripe Reader
2) Stripe Reader - App integrates with an M2 Stripe Reader
- If you have not yet received your stripe reader please reach out to Opendate Support
Additional requirements to use the built in "Tap to Pay" on iPhone.
- Requires iPhone XS and up with iOS 16+ installed. No iPads, just iPhones.
If you ever need any help don't hesitate to reach out to clientsupport@opendate.io.
Logging In:
Connecting the Stripe Reader to your Device:
Tips:
- Make sure the Stripe Reader is thoroughly charged before turning on. This can take up to an hour for the Reader to become fully charged.
- Check that there are no other bluetooth devices currently connected to your iPad or iPhone. This can cause a connection error.
Apple Built in Tap to Pay:
- Requires iPhone XS and up with iOS 16+ installed. No iPads, just iPhones.
Checking in Customers:
Taking Transactions:
In Summary
We suggest new customers run tests before their first event.
Connecting bluetooth devices to an iOS device sounds easy but there can often be unexpected issues with hardware.
To schedule a meeting to run a test event select time here: