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Using Marketing Insights

Marketing Insights gives every show a single page covering sales pace, audience, traffic, attribution, and segments. It replaces the previous event dashboard.

Getting there: In the left sidebar of Opendate, click the tickets icon. Then, you will see each event listed. Hover over any event and select Marketing Insights.

KPIs and sales chart: the top of the page shows key numbers and a cumulative sales chart. The dotted line is the forecast, the shaded band is comparable shows, and the expected finish projects where the show lands at this pace.

01-overview-and-sales-performance

Audience: age, gender, and purchase timing for buyers on this show, plus genre and artist affinity drawn from their history.

02-audience-and-buyer-insights

Traffic and sources: views and unique sessions for the event, the conversion funnel from views to orders, and a sources table with trackable links. Meta Ads entries link to ad-level detail.

03-traffic-and-conversion

Comparable events: the comparison table shows how this show stacks up against similar past shows at your venue.

04-comparable-events

Segments and actions: segments are built automatically for this show's likely buyers. Use the actions panel to start a campaign from what you see.

FAQ:

  • Where did the old dashboard go? Marketing Insights replaces it. Orders, refunds, and payouts are still available below the page.
  • How is the forecast built? From comparable shows: same venue, similar genre and artists.
  • Why do views look different than before? Views now count widget loads, so embedded ticket widgets on your website are included.