Send a Comp Ticket
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Open the Event
Navigate to your calendar and select the event for which you want to issue a comp ticket. Make sure the event is already on sale.
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Go to the Tickets Dashboard
Within the event, click on the Tickets tab to access the dashboard.
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Click “Add Attendees”
In the Tickets dashboard, click the Add Attendees button.
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Select Complimentary Ticket Type
Choose Complimentary from the available ticket type options.
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Choose a Seat (If Applicable)
If your event uses assigned seating, select the seat or section (e.g., Balcony) where you want to place the comp. Then click Next.
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Enter Attendee Information
Enter the attendee’s name and email address. Check the box to Send confirmation email so the ticket is delivered to them.
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Place the Order
Click Place Order. The complimentary ticket will be sent to the attendee via email, and they will appear in the Orders tab.
Important Notes
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Complimentary tickets take up space on your seating chart just like paid tickets.
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Attendees will receive the same confirmation email and ticket PDF as standard ticket buyers.